Privacy Policy

1. Introduction

This is the Privacy Policy of CA Agency (hereinafter: "CA Agency", "we", "us", or "our"), a company registered and located at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. (License No. 2417532.01).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at caagency.com or use our influencer marketing and talent management services. We are committed to protecting your privacy and handling your personal data with care, in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable data protection regulations.

2. Data Controller

CA Agency is the data controller responsible for your personal data. For any questions regarding this Privacy Policy or our data practices, please contact us at:

3. What Personal Data We Collect

We may collect the following categories of personal data:

Information you provide directly:

• Contact information: Name, email address, phone number, company name
• Professional information: Job title, social media handles, portfolio links
• Talent application data: Photos, videos, social media statistics, demographic information
• Business inquiry details: Campaign requirements, budget information, brand details
• Communication records: Messages sent through our contact forms or email

Information collected automatically:

• Device information: IP address, browser type, operating system
• Usage data: Pages visited, time spent on site, referral source
• Cookies and similar technologies: As described in our cookie notice

4. How We Use Your Personal Data

We process your personal data for the following purposes:

• Service delivery: To provide our influencer marketing and talent management services
• Communication: To respond to inquiries and communicate about our services
• Talent matching: To connect brands with suitable influencers for campaigns
• Business operations: To manage contracts, payments, and business relationships
• Marketing: To send relevant updates about our services (with your consent)
• Website improvement: To analyze usage patterns and enhance user experience
• Legal compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance: Processing necessary for services you have requested
• Legitimate interests: Processing for our business operations and improvements
• Legal obligation: Processing required by applicable laws
• Consent: Processing based on your explicit consent (e.g., marketing communications)

6. How We Share Your Data

We treat all personal data as strictly confidential. We may share your personal data with:

• Clients and brands: Talent profiles shared with potential brand partners (with consent)
• Service providers: Third-party vendors who assist in our operations (e.g., hosting, analytics)
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales

We require all third parties to respect the security of your personal data and treat it in accordance with applicable law. We do not sell your personal data to third parties.

7. International Data Transfers

As a global influencer marketing agency, we may transfer your personal data to countries outside the UAE. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including contractual clauses and security measures that meet international standards.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client relationships: Duration of engagement plus 7 years
• Talent applications: Up to 3 years from submission
• General inquiries: Up to 2 years from last contact
• Legal and compliance records: As required by applicable law

9. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@caagency.com. We will respond to your request within 30 days. Please note that we can only process requests that relate to your own personal data.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand how visitors interact with our site
• Marketing cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure hosting, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16 without parental or guardian consent. If you believe we have inadvertently collected data from a minor without appropriate consent, please contact us immediately at info@caagency.com, and we will promptly delete such information.

13. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

CA Agency reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will indicate the date of the most recent update at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

See also our Terms of Service and Business License for additional information about CA Agency.